![]() The Internet Properties dialog box appears. Under Network, click Change proxy settings.Click the Settings icon, and then click Settings.Click Clear SSL state, and then click OK.From the Basic tab Change the Time range to clear to "All time" and checkmark all available boxes.Select Menu (three vertical dots on upper right side).Close out the browser completely and then reopen.Select all files using Ctrl + A, and press Delete on your keyboard.On the General tab, under Browsing History, select Settings.To end your session, from the drop down select Ctrl+Alt+Del and sign out. If you have not been migrated please select the other certificate.ĥ. When you are prompted which certificate to select if you have been migrated to the PIV certificate select it. If this does not fix the issue please contact the Enterprise Service Center (800) 455-085. ***For the PIV cert it will be a 16 digit number followed by you receive the error message, “The smart card cannot perform the requested operation” or “The operation requires a different smart card” please complete Step 1 – Setting Up Your CAC Reader again. If you have not been migrated select the ID certificate. If you have been migrated to the PIV certificate select it. You will have to select between the multiple smart card options. Once the Citrix session launches, you will be prompted to select a certificate again. Please note that a file may appear at the bottom of your browser (similar to a downloaded file) that would need to be opened to access the remote session.Ĥ. Server-side jitter buffer to smooth out the audio when the network latency fluctuates. Next, select the Desktop icon to launch the Citrix session. Citrix Virtual Apps and Desktops include numerous technologies to support generic softphone delivery: Optimized-for-Speech codec for fast encode of the real-time audio and bandwidth efficiency. NOTE: You may be prompted to enter your PIN multiple times.ģ. If you have not been migrated, select the Email Certificate to login to the storefront. With this free download, you easily and securely get instant access to all applications, desktops and data from any device, including smartphones, tablets, PCs and Macs. If you have been migrated to the PIV certificate select it. Citrix Workspace app is the easy-to-install client software that provides seamless, secure access to everything you need to get work done. Insert your Common Access Card (CAC) into the reader and navigate to:Ģ. Remote Access from Windows 10 using Internet Explorer (steps are similar for using Google Chrome, images may be different)ġ. Follow the on screen directions for the Citrix Workspace to complete the installation. If this is your first time accessing this system from this machine, you may need to install the following to log in: Citrix Workspace App for Windows. If only prompted with download, install the application after the saving the file.ģ.
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